Order by Phone1-800-797-145810 AM to 4:30 PM, Mon-Fri (CST)
0 Items

Return Policies

These Basic Exchange/Return Requirements apply to all products purchased from Berne Work Clothes. All returns must meet these Basic Return Requirements in addition to each product's designated return policy, if any. A complete list of each product's return policy is listed below.
Standard 30 Day Exchange/Return Policy
  • We accept the return or exchange of products within 30 days of delivery.
  • Return for refund: Contact Customer Service within 30 days for your Return Authorization Number.  A 10% restocking fee will be deducted from your credit.
  • Return for exchange: Contact Customer Service within 30 days for your Return Authorization Number.  A 5% restocking fee will be deducted from your credit.

  • Exchange Garment Orders: Exchange garment orders do not qualify for free ground shipping offers.
  • All the Basic Exchange/Return Requirements apply.
Limited 15 Day Exchange/Return Policy
  • Applies to Special Order, Close Out, Workwear Deals, and Like Wholesale Deep Discounted Pricing products.
  • Special Order products covered by this policy will not be accepted for return.
  • Close Out products and Like Wholesale Deep Discounted Pricing products covered by this policy will not be accepted for return unless Customer Service is contacted within 15 days of the delivery date and a Return Authorization Number is issued at the discretion of Customer Service.  
  • Workwear Deals products are eligible for this policy.
  • Return for refund: Contact Customer Service within 15 days for your Return Authorization Number.  A 25% restocking fee will be deducted from your credit.
  • Return for exchange: Contact Customer Service within 15 days for your Return Authorization Number.  A 25% restocking fee will be deducted from your credit.
  • All the Basic Exchange/Return Requirements apply.
Free Return for Exchange Policy
  • Free Return for exchange: Contact Customer Service within 30 days of delivery for your Return Authorization Number. 
  • Only products that say that they are eligible for Free Return for Exchange on the product detail page are eligible for Free Returns. Eligible Products returned will not be assessed a restocking fee, however, this only applies to the first return request.  All subsequent returns will be assessed a restocking fee.
  • If you return products that are ineligible for free returns with products that are eligible for free returns, we will deduct the shipping costs and restocking fees for the ineligible products from your refund amount in accordance with our Standard 30 Day Exchange/Return Policy.
  • A free Prepaid Return Label will be e-mailed to the customer for the first request. If our pre-paid label is not used, we do not reimburse for other carrier costs. The customer will be responsible for any subsequent shipping charges after the first return for exchange. We are not responsible for any items, including refunds or credits, that are returned without prior authorization from Customer Service. We reserve the right to refuse returns at our sole discretion.
  • Products that were originally shipped on an order that received Free Shipping to the customer do not qualify for the pre-paid return label, but will not be charged the restocking fee and will receive the One-Time Exchange Products Shipping Benefit.
  • One-Time Exchange Products Shipping Benefit:  Charges for shipping your exchange products back to you. You will receive the same shipping formula as your original order. If your exchange products qualify for Free Shipping you will receive it, if you had a reduced shipping offer you will receive that, but you will never pay more than $7 shipping for your first exchange. Subsequent exchanges on the same order will pay standard shipping rates.
  • Free return shipping is limited to product exchanges, and limited to one per customer every 30 days and/or one per customer address every 30 days.
  • Orders shipped to locations outside of the Contiguous 48 United States or APO/FPO addresses do not qualify for this policy and will default to the Standard 30 Day Return Policy.
  • Return for refund: Products returned for refund and not for exchange are not eligible for Free Return.
  • All the Basic Exchange/Return Requirements apply.
Join our Mailing List for Coupons and Special Offers